Sometimes you just need to let it all out...

At work today, things got a little bit heated. There are specific things that just have not been happening and I had to make sure it was. Why? It's my job.

This place has been a challenge for me the last few months, and with school as well... crazy.

So, I stood up, called them all in to a conference room and just let it all out.

I have this passion to make sure that the people I am supposed to be helping are happy. This is the same thing I am trying to instill on the people here. Each person should be happy when you walk away. On top of that, it is pretty amazing to hear people say how much it is appreciated when all that is done is a simple phone call.

All they want is for you to call them back. I might not have the answer, but I will find the person who does and I will make sure they call you back and get it fixed to your satisfaction. I've always been about that. Call them, calm them, sympathize, fix, thank. That is how I handle issues at work. I don' toot my own horn going "look what I did." That's not me.

Tonight there I get to play on stage. It's been a couple months, and right about now, I need it.